Unified Communications and Collaboration Jobs Market
We are a specialist provider of recruitment solutions and professionals to the Unified Communications and Collaboration markets both in Australia and internationally.
With a developed database of professionals within the Unified Communications and Collaboration sectors in Australia we are able to offer a high probability of recruitment success.
The terms Unified Communications and Collaboration are possibly best defined as the merger of voice, messaging, cellular mobile, video, desktop and social applications. In business these applications are usually Customer relationship management CRM tools enhancing customer service as well shared document workspaces encouraging productivity. The drive to Unified Communications and Collaboration has been made possible by the commonality of these in moving to Internet Protocol IP.
Vendors of Unified Communication and Collaboration products have made decisions to either make proprietary hardware or pursue software paths on open platforms which are increasingly offered as virtualized platforms. There is also increasing trend to move from physical phones to soft phones allowing a users 'presence' to move seamlessly from their office workspace to their cellular handset and on to remote answering such as their home for work from home flexibility.
Videoconferencing is a significant growth market as a collaboration tool as improvements made in High Definition video / audio have provided a 'presence' like experience to the user. The lowering costs of bandwidth and improved compression techniques through codec's have made it both a cost effective travel /physical meeting alternative.
As an alternative to Customer Presence Equipment CPE service providers are now starting to provide hosted or cloud based solutions.
Unified Communications and Collaboration employers
- Operators and Service Providers such as Telstra, Optus, AAPT, Macquarie Telecom, Intercall
- Hardware Vendors such as Mitel, Microsoft, Cisco / Tandberg, Avaya, Alcatel Lucent, Shoretel, NEC, LifeSize, Polycom, Citrix, Nice Systems, Broadsoft
- System Integrators such as Dimension Data, Alphawest, Logicalis
Terms used in Unified Communications and Collaboration
CTI, PABX, IP Telephony, VoIP, SIP, H.323, CODEC, Convergence, Sharepoint, Presence, Handset, Switch, VLAN, Softphone, Microsoft Lync, Mitel Communications Director (MCD), Mitel Unified Communicator, Mitel 3300, Cisco / Tandberg, Cisco CallManager, Cisco Unity, CCIE Voice, CCNP Voice, UCCE – Cisco Unified Contact Centre Express, Cisco Unified Presence, Cisco WebEx, Telepresence, Polycom RealPresence, CVE – Certified Videoconferencing Engineer, LifeSize, Avaya one-X, Avaya Aura, Alcatel Lucent, Broadsoft,
Jobs we recruit for in Unified Comms and Collaboration
Unified Communications Engineer, Cisco Unified Communications Consultant, Videoconferencing Engineer, Business Development Manager Unified Communications, Microsoft Unified Communications Consultant, Technical Consultant - Unified Communications, Network Solutions Architect - Unified Communications, Technology Consultant - Microsoft Unified Communications - Lync 2010, MS Lync/OCS Project Engineer|UnifiedCommunications, Enterprise Sales Specialist - Unified Communications, Presales Cisco Unified Communications Architect, Microsoft Lync Engineer Unified Communications, Pre Sales Solution Architect Microsoft Unified Communications, UC Specialist, Senior Unified Communications Consultant, Business Productivity Specialist – Unified Communications, Unified Communications and Collaboration Consultant, Practice Manager - Unified Communications, Product Manager – Unified Communications, Senior Specialist, Converged Services, Service Manager – Unified Communications, Customer Support Operations Manager Unified Communications, Project Manager – Unified Communications, Unified IP Communications Consultant
Certifications used in Unified Comms and Collaboration Jobs
Cisco
Cisco Advanced IP Communications Sales Specialist
Cisco IP Communications Express Specialist
Cisco IP Communications Express Sales Specialist
Cisco IP Contact Center Express Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Design Specialist
Cisco Unity Support Specialist
Cisco Unified Presence Specialist
Cisco Rich Media Communications Specialist
Cisco TelePresence Installations Specialist
Cisco TelePresence Solutions Specialist
Microsoft
MCITP - Microsoft Certified IT Professional - Lync Server
MCITP - Microsoft Certified IT Professional - Enterprise Messaging Administrator
MCITP - Microsoft Certified IT Professional - Enterprise Administrator
MCA - Microsoft Certified Architect
MCSA - Microsoft Certified System Administrator
MCSA - Microsoft Certified System Administrator Messaging
MCSE - Microsoft Certified System Engineer (since 2002)
MCT - Microsoft Certified Trainer
Polycom
CVE - Certified Videoconferencing Engineer
Mitel
Mitel Virtualized Voice Specialist
Mitel Mobility Specialist
Mitel Contact Center Specialist
Mitel Unified Communications Specialist