Recruitment and Jobs in Unified Communications And Collaboration
We are a specialist provider of recruitment solutions and professionals to the Unified Communications and Collaboration markets both in Australia and internationally.
With a developed database of professionals within the Unified Communications and Collaboration sectors in Australia we are able to offer a high probability of recruitment success.
The terms Unified Communications and Collaboration are possibly best defined as the merger of voice, messaging, cellular mobile, video, desktop and social applications. In business these applications are usually Customer relationship management CRM tools enhancing customer service as well shared document workspaces encouraging productivity. The drive to Unified Communications and Collaboration has been made possible by the commonality of these in moving to Internet Protocol IP.
Vendors of Unified Communication and Collaboration products have made decisions to either make proprietary hardware or pursue software paths on open platforms which are increasingly offered as virtualized platforms. There is also increasing trend to move from physical phones to soft phones allowing a users 'presence' to move seamlessly from their office workspace to their cellular handset and on to remote answering such as their home for work from home flexibility.
Videoconferencing is a significant growth market as a collaboration tool as improvements made in High Definition video / audio have provided a 'presence' like experience to the user. The lowering costs of bandwidth and improved compression techniques through codec's have made it both a cost effective travel /physical meeting alternative.
As an alternative to Customer Presence Equipment CPE service providers are now starting to provide hosted or cloud based solutions.
Unified Communications And Collaboration Employers
Operators and Service Providers such as Telstra, Optus, AAPT, Macquarie Telecom, Intercall
Hardware Vendors such as Mitel, Microsoft, Cisco / Tandberg, Avaya, Alcatel Lucent, Shoretel, NEC, LifeSize, Polycom, Citrix, Nice Systems, Broadsoft
System Integrators such as Dimension Data, Alphawest, Logicalis
Terms Used In Unified Communications And Collaboration
CTI, PABX, IP Telephony, VoIP, SIP, H.323, CODEC, Convergence, Sharepoint, Presence, Handset, Switch, VLAN, Softphone, Microsoft Lync, Mitel Communications Director (MCD), Mitel Unified Communicator, Mitel 3300, Cisco / Tandberg, Cisco CallManager, Cisco Unity, CCIE Voice, CCNP Voice, UCCE – Cisco Unified Contact Centre Express, Cisco Unified Presence, Cisco WebEx, Telepresence, Polycom RealPresence, CVE – Certified Videoconferencing Engineer, LifeSize, Avaya one-X, Avaya Aura, Alcatel Lucent, Broadsoft,